Name: Pockey Gadgets
Address: 20 Wellgate, Rotherham, S60 2LR, GB
Telephone: +44 7436 232830
Price range: £

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or use our services.

Pockey Gadgets is operated by Nestwell Goods Limited.

1. Who We Are

Pockey Gadgets is an online store offering tech gadgets, mobile accessories, electronics, and related products.

Website: https://pockeygadgets.co.uk — Email: [email protected] — Phone: +44 7436 232830

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Email address
Phone number
Billing address
Delivery address
Order details
Payment confirmation details
Customer support messages
Account information, if you create an account
Device, browser, and website usage information
Cookie and analytics data, where applicable

We do not store your full card details. Online payments are processed securely by third-party payment providers when you place an order. Depending on what is offered at checkout, this may include:

Stripe (Stripe Payments Europe / Stripe, Inc., as applicable) for card payments (such as Visa and Mastercard) and wallets such as Apple Pay or Google Pay when those options are shown and supported by your device and our Stripe configuration;
Klarna for Klarna pay-later / instalment methods when Klarna is shown at checkout;
Amazon Pay when Amazon Pay is shown at checkout; and
Revolut Pay when Revolut Pay is shown at checkout.

We only receive payment confirmation details from these providers — we do not store your full card or wallet account numbers.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Send order confirmations and delivery updates
Respond to customer support enquiries
Handle returns, refunds, cancellations, and exchanges
Improve our website, products, and services
Prevent fraud and protect our website
Comply with legal, tax, and accounting obligations
Send marketing emails only where permitted or where you have subscribed

4. Lawful Basis for Processing

We process your personal information where it is necessary for: fulfilling a contract with you, such as processing and delivering your order; complying with legal obligations; our legitimate business interests, such as customer support, fraud prevention, and service improvement; and your consent, such as marketing emails or non-essential cookies where required.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyse website traffic, and support marketing activities. Where enabled and after you consent to marketing cookies, we may use the Meta Pixel (Meta Platforms) for advertising measurement. You can manage or disable cookies through your browser settings and our cookie banner. Please note that some parts of the website may not work properly if cookies are disabled.

6. Sharing Your Information

We only share your personal information where necessary and lawful. This may include sharing information with: payment processors such as Stripe, Klarna, Amazon Pay, and Revolut Pay when those methods are used at checkout; delivery and courier partners; website hosting providers; email and customer support platforms; Meta and other analytics/marketing providers where permitted and consented; and legal, regulatory, or fraud prevention authorities where required. We do not sell your personal information.

7. Data Security

We use reasonable technical and organisational measures to help protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Data Retention

We keep your personal information only for as long as necessary for the purpose it was collected. This may include keeping information for order fulfilment, customer support, legal, tax, accounting, fraud prevention, and dispute resolution purposes.

9. Your Rights

Under UK data protection law, you may have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; restrict or object to certain processing; request data portability; withdraw consent where processing is based on consent; and complain to the UK Information Commissioner’s Office. To exercise your rights, please contact us at [email protected].

10. Marketing Emails

If you subscribe to our marketing emails, we may send you updates about products, offers, and promotions. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of our website after changes are published means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this policy, please contact us:

Email: [email protected]
Phone: +44 7436 232830
Shop & contact address: 20 Wellgate, Rotherham, S60 2LR, United Kingdom

Privacy policy