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Privacy Statement (UK)

Your privacy matters to us. This statement explains how we collect, use, and protect your data under UK GDPR.

Last Updated: 29 July 2025

1. Introduction

This privacy statement applies to all visitors and customers of https://pockeygadgets.co.uk/. We comply fully with UK GDPR and other applicable privacy regulations.

  • We clearly explain why we collect personal data.
  • We collect only what is required for lawful purposes.
  • We obtain explicit consent where necessary.
  • We use strict security measures to protect your data.
  • You can request access, correction, or deletion of your data at any time.

2. What Data We Collect and Why

We collect personal data for the following purposes:

Purpose Data Collected Retention Period
Contact (phone/email/forms) Name, email, phone As long as needed to respond
Payments Name, billing address, payment info Up to 7 days (legal/accounting)
Account registration Name, email, password (hashed) While account is active
Newsletter subscription Email Until unsubscribed
Customer support Name, email, message Until issue is resolved
Personalised services Browsing data, purchase history As long as needed
Deliveries Name, address Until delivery is confirmed

3. Consent and Records of Consent

When required by law (e.g., for cookies, analytics, marketing), we obtain explicit consent via a Complianz-powered consent banner.

We record:

  • Consent categories granted or denied
  • Timestamp of consent
  • User/session identifier
  • Country or region (IP-derived)

You may withdraw consent at any time through the cookie banner or by contacting us.

4. Cookies

We use cookies to personalize content, analyze traffic, and improve your browsing experience. Full details are available in our Cookie Policy. You can change preferences anytime via the consent banner.

5. Sharing with Third Parties

We only share your data with trusted parties, including:

  • Processors such as hosting, analytics, and payment providers
  • Parties you have explicitly consented to
  • Legal authorities when required

6. Disclosure Practices

We disclose data when legally required (e.g., investigation, court order) or during business transfers such as mergers or acquisitions. If possible, affected users will be notified.

7. Security

We implement encryption, firewalls, and strict access controls. Only authorized personnel may access your personal data.

8. Third-Party Websites

Our site may contain external links. We are not responsible for the privacy practices of third-party websites. Please review their policies separately.

9. Your Rights

Under UK GDPR, you have the right to:

  • Know why your data is collected
  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion ("right to be forgotten")
  • Withdraw consent anytime
  • Request data portability
  • Object to certain processing activities

10. Submitting a Complaint

If you believe your data is mishandled, you may file a complaint with the ICO:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow, Cheshire SK9 5AF
https://ico.org.uk

11. Children

Our website is not intended for users under the age of 16. We do not knowingly collect personal data from children.

12. Contact Details

Nestwell Goods Limited

79 William Street
Sheffield, S10 2BY
South Yorkshire, United Kingdom

Email: info@pockeygadgets.co.uk

Phone: 07436 323830

Website: https://pockeygadgets.co.uk